Your AI Assistant for Work.
Seamlessly integrated in Dynamics 365.

Microsoft 365 Copilot represents a significant advancement in workplace productivity, integrating the latest artificial intelligence to simplify tasks across multiple Microsoft 365 applications. Designed to act as a personal AI assistant, Copilot integrates seamlessly with Dynamics 365 and Office 365 to improve the way organisations work every day.

In Dynamics 365, Copilot provides AI-powered support in various business areas, including sales, customer service and marketing. It automates sales processes, complements sales decisions with meaningful actions and improves customer service by summarising cases and designing responses. For marketers, Copilot helps create highly personalised customer segments and generate content for email campaigns. The result is time savings, increased productivity and a focus on more meaningful work, such as engaging with customers and closing deals.

Working within Office 365 applications such as Word, Excel and PowerPoint, Copilot transforms the way you work by unleashing creativity, maximising productivity and taking your skills to the next level. It helps you design and edit documents, analyse data trends, create presentations and manage email communications more efficiently. Copilot’s integration with Microsoft Teams also makes meetings more productive by summarising discussions, aligning team members and suggesting recommended actions in real time.

One of the key benefits of Microsoft Copilot is its foundation in secure, responsible AI practices that ensure data privacy and compliance are maintained in business operations. It inherits the comprehensive, enterprise-grade security and privacy policies established in Microsoft 365, providing a trusted solution for organisations aiming to leverage AI.